care + delivery

Jewelry Care

To remove oils and debris on all jewelry, wash with dish soap and a soft cloth/toothbrush. Dry thoroughly with a soft cloth before storage.

Silver:

Store in an airtight bag when not wearing on a regular basis to prevent tarnish. Pieces can be cleaned with a polishing cloth or liquid jewelry cleaner. 

Gold plate/Goldfilled:

Store in an airtight bag or soft pouch when not wearing on a regular basis. Do not use polishing cloth or liquid cleaner. Clean with warm water and dish soap. Avoid using abrasives or chemicals to clean gold pieces.

Bronze:

Our bronze and brass pieces are solid and unsealed. They will begin to patina when exposed to water/sweat and air. We believe that is a beautiful part of the journey and makes the piece even more personal. But if for any reason you want to clean your piece, instructions are below.To remove build-up and grime, use dish soap and warm water and rub vigorously with your hands or soft cloth/paper towel. Rinse and dry thoroughly to prevent waterdrops.To remove patina and dark spots, squeeze half a lemon and 2 Tbsp of baking soda into a small bowl. Bury piece in the bowl/spread paste over piece. Let sit for 5 min and rub in paste with soft cloth/paper towel until clean. Rinse with water and dish soap and dry thoroughly.

Powder Coat:

Our powder-coated pieces are handcrafted with a bronze core and sterling silver findings. Its UV-protected, colorfast finish is durable and low-maintenance—perfect for easy, everyday wear.To preserve the finish, avoid harsh chemicals and prolonged exposure to liquids. Clean gently with a soft cloth. When needed use mild soap, water, and a soft cloth; dry well. Avoid impact to prevent chipping and store in a soft pouch, away from sunlight and humidity. To restore shine, use a dry polishing cloth—no liquid cleaners or ultrasonics.

Delivery:

Some jewelry pieces are made to order.

All orders are shipped via USPS.

All special orders will be followed up by a confirmation email. Pieces in stock will be shipped in 3-5 days. 

Made to order Jewelry:

Silver jewelry will take 1-3 weeks to ship.                                                                  Gold jewelry will take 2-4 weeks to ship.

If it is a rush order, please inquire in advance for an inventory check as well as rush delivery.

All packages will be shipped in branded box and/or pouch, via USPS First class or Priority Mail. Pieces (unless very small: i.e. stacking rings, etc.) will be packaged separately in pouches and boxes. Please specify if jewelry needs to be grouped together in a particular way.

RETURNS:

For items that arrive damaged, please contact us within 10 days of arrival for an RA#. Item will be repaired or replaced and shipped back to customer.

All other jewelry can be exchanged for a piece that is of equal or greater value within 10 days of shipment arrival. Unfortunately, we cannot accommodate any returns at this time.